Welcome to CandyMarkets.com, managed by Candy Markets S.A.S. in Bogotá, Colombia. By purchasing products from our website, you agree to the terms and conditions outlined in this Non-Refund and Non-Returns Policy.
1. General Policy
1.1. No Refunds
- All sales made on CandyMarkets.com are final. We do not offer refunds for any products purchased through our website.
1.2. No Returns
- Due to the nature of our products, we do not accept returns. This policy helps us ensure the highest standards of safety, hygiene, and quality for all our customers.
2. Exceptions
2.1. Damaged or Defective Products
- In the rare event that you receive a product that is damaged or defective, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue, which may include a replacement or store credit at our discretion.
- To process a claim for a damaged or defective product, please provide your order number, a description of the issue, and photographic evidence of the damage or defect.
3. Contact Us
If you have any questions or concerns regarding our Non-Refund and Non-Returns Policy, please contact our customer service team:
- Email: [email protected]
- Phone: +57 [Insert Phone Number]
- Address: Candy Markets S.A.S., [Insert Address], Bogotá, Colombia
4. Policy Updates
CandyMarkets.com reserves the right to update or modify this Non-Refund and Non-Returns Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our terms.
By making a purchase on CandyMarkets.com, you acknowledge that you have read, understood, and agree to the terms of this Non-Refund and Non-Returns Policy.
Thank you for shopping with us!
Candy Markets S.A.S.
Bogotá, Colombia